Comments on: Calgary Maid Service /calgary/calgary-maid-service/ Independent Reviews of Cleaning Services Wed, 01 Dec 2010 22:34:50 +0000 hourly 1 http://wordpress.org/?v=3.0.2 By: Heather /calgary/calgary-maid-service/comment-page-1/#comment-150 Heather Fri, 23 Apr 2010 03:42:28 +0000 /?p=305#comment-150 Basically I ordered cleaning service for my terminally ill mother who had cancer on a Friday, I ordered her a 3 month package and provided her information name and number and told them to contact her to set up times and services required and I would take care of the bill. Well needless to say she was found dead the following Wednesday in her residence with presumption from the medical examiner that she had passed on the Monday. So they hadn’t even made contact with her! Now they refuse to refund the funds for the cleaning to the tune of 474.60 – they are telling me that they have a “No Refund policy” Anyways, would really like to warn others of this company needless to say I get a “manager” but he has been no help and put the charge through regardless! The young chap that answers in the call centre for “Canada Maid Service” wont provide a higher up other than the “manager” Brad who supposedly is in Calgary but is in and out of the office and Jeff (whom I spoke with who was in Calgary, then changed to Toronto call centre in one phone call) hasn’t seen Brad today?! The whole operation sounds awfully fishy! I even offered to send them a copy of the death certificate to show that it was a legitimate death! I hired Calgary Maid Service, was billed from Canada Maid Service now I am reaching a toronto call centre! Basically I ordered cleaning service for my terminally ill mother who had cancer on a Friday, I ordered her a 3 month package and provided her information name and number and told them to contact her to set up times and services required and I would take care of the bill. Well needless to say she was found dead the following Wednesday in her residence with presumption from the medical examiner that she had passed on the Monday. So they hadn’t even made contact with her! Now they refuse to refund the funds for the cleaning to the tune of 474.60 – they are telling me that they have a “No Refund policy”

Anyways, would really like to warn others of this company needless to say I get a “manager” but he has been no help and put the charge through regardless! The young chap that answers in the call centre for “Canada Maid Service” wont provide a higher up other than the “manager” Brad who supposedly is in Calgary but is in and out of the office and Jeff (whom I spoke with who was in Calgary, then changed to Toronto call centre in one phone call) hasn’t seen Brad today?!

The whole operation sounds awfully fishy! I even offered to send them a copy of the death certificate to show that it was a legitimate death! I hired Calgary Maid Service, was billed from Canada Maid Service now I am reaching a toronto call centre!

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